Scripts for Workflow notification mailer 

Workflow: To see failed, open notifications
===============================================
SELECT message_type, COUNT(1)
FROM apps.wf_notifications
WHERE 1 = 1 AND mail_status = 'FAILED' AND status = 'OPEN'
GROUP BY message_type;

Check pending e-mail notification that was pending for process.

Sql> SELECT COUNT(*), message_name FROM wf_notifications

WHERE STATUS='OPEN'

AND mail_status = 'MAIL'

GROUP BY message_name;

Sql> SELECT * FROM wf_notifications

WHERE STATUS='OPEN'

AND mail_status = 'SENT'

ORDER BY begin_date DESC

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Oracle Workflow Notification Mailer.

Oracle Workflow in itself is a Product which is tough to cover in this blog but I am going to cover few important & frequently used components from Oracle Apps DBA point of view which is Workflow Notification Mailer .

Currently with OWF.H (Oracle Work Flow Minipack H) or 11.5.10 Oracle Applications Uses Java Mailer & before that it used to be C Mailer. Some of you who are on 11.5.8 or lower version might still be using wfmail.cfg under FND_TOP . Configuration is quite simple via OAM (Oracle Application Manager) provided you or your unix team setup inbound & outbound mails set up correctly. Notification Mailer will inturn use Operating System command/mail for inbound(for receiving mail) & outbound(for sending mails). At end of this post you can find few metalink notes which cover all things you require to configure Workflow Notification Mailer.
In 11.5.10 Java Notification Mailer is available out of the box , you simply need to configure via Oracle Application Manager .
Below metalink Notes should be enough to configure Workflow Notification Mailer & troubleshooting Mailer ..

Related Links

Metalink Note #

268085.1 Configuring the Oracle Workflow 2.6/11i.OWF.H Java-based Notification Mailer with Oracle Applications 11i

164871.1 Configuring the Workflow Notification Mailer in Oracle Applications Manager 11i

172174.1 WF 2.6: Oracle Workflow Notification Mailer Architecture in Release 11i.

For  Workflow Notification Mailer Setup in Oracle Apps 12i/R12

Workflow Notification Mailer in Oracle Applications R12/12i.
Workflow notification mailer setup in R12 is similar to 11i ( In both release 11i (OWF.H and higher in 11i) & R12 are Java Mailer)
* Previous version of Notification Mailer in 11i was based on C also called as C Mailer

Things to note
1. You use Oracle Application Manager (OAM) to configure Workflow Notification Mailer.
2. There are two kind of Notification (Outbound & Inbound) in Workflow Mailer
3. For Outbound Notification, CM (Concurrent Manager) node should be able to connect to SMTP (Simple Mail Transfer Protocol) server/relay.
4. For Inbound Notification (Optional), CM node should be able to connect to IMAP (Internet Message Access Protocol) Server.
5. Log file for Workflow Mailer Notification are at $APPLCSF/$APPLLOG/FNDC*.txt
6. Workflow Notification Mailer in background run as Concurrent Manager (Workflow Mailer Service, Workflow Agent Listener Service)
7. If you don’t wish to send mail notification to end user (from Dev/Test instance) then configure Test Address in configuration screen.


Step to configure Workflow Notification Mailer
1. Login to Apps R12 with System Administrator Reponsibility
2. under Workflow : Oracle Applications Manager click on Workflow Manager.

If this is first time you are configuring Workflow Notification Mailer in Oracle Apps R12/12i you will see Notification Mailers as unavailable as shown in screenshot
Click on Notification Mailers.

In next screen (as shown below, click on Edit Button)

Here you have option to select Inbound notification setup or Just outgoing Notification Setup.

Provide SMTP Server Name (ensure that CM node should be able to connect to SMTP Server or SMTP Relay).

Uncheck Inbound Processing (from above screen), if you don’t wish to configure Inbound Notification Mailer.
If you wish to configure Inbound Notification as well then ensure IMAP Server should be configured with a valid user (create Inbox, Processed & Discard folder for this User)
Click on Apply button to finish configuration, at this stage Notification Mailer will test SMTP Server & IMAP Server connectivity.
For Advanced setup, click on Advanced at top right of configuration screen.

Metalink Notes for Notification Mailer:


1. 453137.1 Oracle Workflow Best Practices Release 12 and Release 11i
2. 274764.1 Oracle Workflow Cartridge Workflow Java Mailer Setup Test
3. 433359.1 Tracking Workflow Notification Event Messages
4. 456921.1 Queries Related to Alert and Mailer Integration Post RUP4
5. 454706.1 How to Stop mails from Workflow Notification Mailer